Frequently Asked Questions

 

  1. Does it cost anything to join?
  2. What is the EATour Affiliate Partner Program?
  3. How will my Affiliate Partner Pages Look?
  4. Where do I get my Affiliate Links?
  5. Do you offer XML feed for Affiliates?
  6. How are my Affiliate Links tracked?
  7. How do you process my client's payments?
  8. How much commission do I make?
  9. How and when are commissions paid?
  10. How can I keep track of commission earned?
  11. What about cancellations and refunds?
  12. What if my repeat clients contact directly to you and not through our Affiliate Links?

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  1. Does it cost anything to join? No, affiliate partner accounts are free. There is no initial or ongoing fees for the EATour Partner Program.

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  2. What is the EATour Affiliate Partner Program? It is an Affiliation program that allows you to add affiliate links on your website to link to EATour Specialists Vacation Centre or Accommodation Centre as well as directly to certain tours and hotels you are interested in selling. When visitors from your site click-thru to euroadventures.net and book a specific tour or hotel you earn commission.

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  3. How will my Affiliate Partner Pages Look? When you fill out the sign up form you will be asked questions on how you would your page display. Page colors can be customized with: 1 background color, 2 page display colors and 2 link colors. The page format can have a Private-Label Header, Footer, Left-side and Right-side Menus. If you do not what to change colors or have a private label page then you can just have our default page display, just select the options you would like to have. At the time of filling in the sign up form if you do not know your preferences for display you can leave it blank and then set preferences for color and display once the account has been created. Here is an example of a private-label page... sample affiliate link here


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  4. Where do I get my Affiliate Links? Once we have created your account you will be provided with login details to access a private section of our website. To collect links you have to go to the HTML / XML Links section in the "EuroAffiliate ToolBox" in your desktop online. Here you will see a list of all our tour and hotel links with HTML code that you can copy and paste into your website, as well we offer XML Feed. For further instructions refer to the Links section once you have been assigned an account.

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  5. Do you offer XML feed for Affiliates? Yes, you will find all the details for our XML feeds in the HTML / XML Links Section of the EuroAffiliate ToolBox.

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  6. How are my Affiliate Links tracked? Once you have added your personalized affiliate links to your website every time a visitor clicks-thru to our site it is tracked by using cookies and checks for your AffiliateID in our database online. You will see in your affiliate URL links it contains a value AF= this is your AffiliateID that has been assigned to you. We keep track of all Click-Thrus/Visits which can been seen in the Click-Thrus/Visits section. When a visitor books a tour or hotel with us the details of the booking will appear in your EuroDesktop.

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  7. How do you process my client's payments? If a visitor that has come from your site and books with us they make payments directly to us and must be made in EUROS by *Credit Card (*Visa World-wide or European MasterCard) thru our bank's online secure payment gateway. Other payment methods are by Bank Wire or Cashiers Cheque. Details are provided to the visitor when they fill out the Reservation Request form on any tour or hotel. We invoice your client directly and then pay out the commission to you after the services have been completed. For further info on this subject fill out our Registration Form.

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  8. How much commission do I make? Commission starts at 8.5% (excluding taxes and fees) for all tours listed and customized tours. For hotel only bookings we offer 5%( excluding taxes and fees) commission.

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  9. How and when are commissions paid? Commissions are paid by bank wire or company cheque in EUROS, you can decide at the time of signing up for an account the best way for your to receive payment. Commissions are paid out according to your top payment hold amount you choose at the time of registering. You will receive a Commission Pay Out Report by email when payments are ready to be paid. There is no minimum amount before commissions are paid, you choose to set an amount for pay out (eg. 50, 100, 500, 1000, etc...). When you receive the pay out report you must then make a receipt or invoice for the amount of commission earned in in the pay out. Once you have the invoices/receipts ready then email to us as a Word.doc or Adobe.pdf. We will then proceed to either mail your commission cheque or wire the money for the pay out amount owning.

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  10. How can I keep track of commission earned? Online in your desktop there is a Commission Report where you can see all commissions earned of bookings and if they have been paid or not paid.

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  11. What about cancellations and refunds? If a client cancels a booking, if we have to refund an amount due to any circumstance, or if credit card charges are reversed due to a dispute or credit card fraud, your account commission pay outs will be adjusted for those bookings and you will not earn commission in these circumstances.

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  12. What if my repeat clients contact directly to you and not through our Affiliate Links? Once your client has booked with us the 1st time we register them a CustomerID which is linked to your AffiliateID in our database, so when a client of yours come back to us for another booking we know that it is your client and commission is paid out accordingly.

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    If you have any concerns or questions about our affiliate partner program you can contact one of our specialists via our online help chat/messaging system...